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The "One Stop Shopping' concept is one which Farfalla has borrowed from hypermarket retailing theory and accurately reflects the service that we offer to our customers. The concept is based on the premise that whatever the customer needs are - they should be capable of being satisfied from a single source. This mission statement has led to the development within Farfalla of an Integrated Overseas Product Management (IOPM) philosophy. The basis of this IOPM philosophy is that the services we offer our customers follow the five stages of successful importing. Farfalla's objective is to provide an added value element at each stage.By providing a single contact point for our customers which covers all of 'their needs, Farfalla allows them to concentrate on the business of actual product selection and development |
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